Reference

kpi4d Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you create an account, verify your phone, use DANA or QRIS, and move between the mobile lobby and desktop access.

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kpi4d kpi4d Privacy Policy for Your Account
REQUEST HELP

Contact kpi4d About Privacy Requests

You can raise a Privacy Policy question through the support route shown beside the account and cashier path.

Account route Open the support path beside your account area and select a Privacy Policy request.
Wallet question For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account references, include the transaction…
Security concern If a login, device, or account detail looks unfamiliar, contact us through the same…
HANDLING YOUR DATA

Six Ways We Protect Your Data

Our privacy process follows the same account path you use from phone verification to the lobby, so a request can be checked against the right record.

Data collection

We collect account details, phone verification results, payment references, device signals, and support messages when needed for the stated account…

Cookie use

Cookies and similar device storage can keep your session active, remember selected settings, and help identify suspicious sign-in patterns.

Account security

Phone verification links activity to your account, while login time, browser, and device signals help us investigate unusual access.

Payment records

We retain the payment reference, status, and timing needed to reconcile DANA, OVO, GoPay, QRIS, bank transfer, or virtual account…

Retention choices

We keep account and transaction records only for the operational, security, dispute, or legal period that applies.

Change requests

You may ask us to access, correct, or remove eligible personal data through support.

Privacy Policy Questions Indonesian Accounts Ask

These Privacy Policy answers address the account and wallet questions we hear most often from people in Indonesia. If your situation involves a particular device, payment reference, or account record, use the support path so we can check the relevant details rather than relying on a general answer.

The kpi4d Privacy Policy covers account details, phone verification, device signals, cookies, payment references, support messages, security events, retention, and requests to access or change eligible personal data.

No. We use transaction references, status, amount, and timing to match DANA or QRIS activity with your account. Your wallet password, PIN, and secret wallet credentials should never be sent to support.

Device type, browser settings, login time, and related signals help us recognise unusual account access. This supports security checks when you sign in from a phone or desktop, including a changed device.

Use the support route beside your account area and ask for a Privacy Policy data request. Provide your account identifier or verified phone detail so we can check ownership before responding.

You can ask us to correct an eligible account detail or payment reference through support. Include the relevant date and reference, and we will verify the request before changing the record.

Retention depends on the purpose of the record, including account operation, security checks, disputes, and legal duties. When the applicable period ends, eligible information is removed or separated from active use.

It applies to account activity handled for supported Indonesia regions where local law permits. Eligibility, access, and any request outcome depends on local law and the details of your account.